How to clear your browser's cache on a computer
You can clear your cache to delete cookies and website data from your browser. This may help resolve a variety of issues, including trouble when browsing your library website, signing in, or downloading titles.
In Chrome
- Open the "Clear browsing data" window:
- Windows: Press Ctrl + Shift+ Del.
- Mac: Press Command + Shift + Del.
- Chromebook: Press Ctrl + Shift + Backspace.
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Select All time from the drop-down menu.
- Click Clear data.
- Close and reopen Chrome for the changes to take effect.
In Edge
If you have a keyboard:
- Press Ctrl + Shift + Del to open the "Clear browsing data" window.
- Select All time from the drop-down.
- Click Clear now to clear your temporary internet files.
- Close and reopen Edge for the changes to take effect.
If you have a touchscreen and no keyboard:
- Open the "More actions" drop-down menu (), then tap Settings.
- Select Privacy, search, and services.
- Scroll down and tap Choose what to clear under "Clear browsing data."
- Click Clear now.
- Close and reopen Edge for the changes to take effect.
In Firefox
- Open the "Clear Recent History" window:
- Windows: Press Ctrl + Shift + Del.
- Mac: Press Command + Shift + Del.
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Select Everything from the drop-down menu.
- Click OK.
- Close and reopen Firefox for the changes to take effect.
In Safari
- From the menu bar in Safari, select History, then Clear History from the drop-down menu.
- Click Clear History.
- Close and reopen Safari for the changes to take effect.